「Service 维修工程师招聘」_德尔格医疗招聘-BOSS直聘

施女士

感兴趣

德尔格医疗 ·招聘

职位描述

The delivery Service Engineer is focusing on delivering standard service and keep customer satisfaction rate, as well as be familiar with Dräger medical devices' installation, repair, maintenance and Technical Solution Bulletin (TSB) procedure
Installation & training(20%)
- Perform warranty and installation in accordance with company procedures and standards
- Provide usage of product training per the standard requirement
Maintenance(55%)
- Perform paid job repair to non key customer (quote, negotiate and confirm price with customer under Key account engineer’s)
- Implement corrective repairs, and identify/ feedback unexposed quality problems if any via dedicated system to the Headquarter as appropriate
- Execute technical corrective actions
- Perform preventive maintenance visits for contractual customer
- Track installed base accuracy & variances for non key account
- Provide support to Sales for exhibition
Stakeholder management(10%)
- Maintain a good relationship with existing customer
- Understand customer’s complain and help to escalate them to the appropriate level
Contract Management(10%)
- Collect accounts receivable for his/her territory
- Renew service contract in his/her territory upon request
Others(5%)
- Follow company process for parts management and book daily work in related system
The job is performed under the supervision of key account Service Engineer
岗位要求/Position requirements
- Bachelor degree in electronics, biomedical engineering or a comparable combination of education and experience
- 0-2 years experience as in-house engineer or field engineer in medical device industry
- Basic level of MS Office
- Basic level of English in written, oral and read
- Have basic knowledge of company products
- Basic level of customer oriented mindset
- Basic level of cooperate and communication skills
- Basic level of result driven
- Basid level of focus on quality
- Can work independently

公司介绍

德尔格是医疗与安全技术领域的全球领导者。德尔格生产医疗和安全技术产品。我们通过这种方式保护、支持和拯救来自世界各地的医院、消防部门、救援服务、政府机构、采矿和工业部门的人员的生命。

公司于 1889 年在德国吕贝克成立，采用家族运营模式。经过五代人的不懈努力，德尔格业已成为一家全球性的上市集团。德尔格在全球拥有 15000 多名员工，在 190 多个国家/地区设有代表办事处。2021 年，公司的净销售额达到约 33 亿欧元。德尔格技术在全世界得到了广泛应用。我们的业务遍布大约 50 个国家/地区，并且直接在客户所在地设有我们自己的销售和服务公司。

德尔格公司早在本世纪五十年代便开始活跃于中国医疗设备和工业安全产品的各大领域。德尔格的开拓者们始终坚守着“大胆创新、以质取胜”的办事原则，在中国赢得了一定的市场份额。为了确保产品适应于中国市场和保证德尔格在世界各地所公认的售后服务质量，德尔格分别于一九九四年和二〇〇〇年在上海投资和建立了公司，负责德尔格德国和北美在中国的一切医疗业务，并拥有雇员七百多人。一九九六年，德尔格安全落户中国，现有二百多名员工。作为全球重要的市场之一，为德尔格在大中华区安全领域的客户提供量身定制的安全解决方案。

Dräger is a leading international company in the fields of medical and safety technology. In so doing, we protect, support, and save people's lives around the world in hospitals, with fire departments, emergency services, authorities, and in mining as well as industry.

Founded in Lübeck in 1889, Dräger has grown into a worldwide, listed enterprise in its fifth generation as a family-run business. Dräger has more than 15,000 employees worldwide and is present in over 190 countries around the globe. The company generated revenues of around 3.3 billion euros in 2021. The Group maintains sales and service organizations in over 50 countries.

关于公司更多信息，请查阅德尔格官网：

https://www.draeger.com/zh_cn/Home

微信公众号请搜索：

德尔格家园

德尔格医疗

德尔格安全