30-60K·16薪

蚂蚁国际-跨境解决方案产品经理-上海

1. Understand in details Ant's product&product operation capability related to payment processing(acquiring) from credit cards, E-wallets and other APMs under Ant's various global entities including U.S, Latam and various Asian countries.
2. Work closely with business development team to create and present Ant's global payment products solution to both prospective and existing merchants, with a focus on selling new solutions Vs. supporting existing solutions
3. Effectively capture and articulate the merchants business needs, identify the potential gaps and translate them into product requirements
4. Lead the product solution development efforts to fill the gap or fulfill customized requirements with a focus heavily on meeting individual merchant's needs based on existing product capabilities, less of developing whole new product capabilities.
5. Regularly collect product requests from other internal functions such as compliance, operations that will have impact on the implementation of the product solutions to particular merchants
6. Act as an ambassador for the product internally and externally, and as the primary product contact for queries related to the product.
7. Manage external and internal stakeholder relationship in any product related engagement.
8. Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance.
1. 详细了解蚂蚁金服在美国、拉美和亚洲各国等全球实体下的信用卡、电子钱包和其他APM的支付处理（收单）相关产品及产品运营能力。
2. 与业务开发团队密切合作，创建并向潜在商户和现有商户展示蚂蚁金服的全球支付产品解决方案，重点是销售新解决方案和现有解决方案。支持现有解决方案
3. 有效捕捉和表达商户业务需求，识别潜在差距并将其转化为产品需求
4. 领导产品解决方案开发工作，以填补空白或满足定制需求，重点关注基于现有产品功能满足个别商家的需求，而不是开发全新的产品功能。
5. 定期收集其他内部职能部门（例如合规、运营）的产品请求，这些请求将影响特定商家的产品解决方案的实施
6. 担任产品对内和对外的大使，并作为产品相关问题的主要产品联系人。
7. 管理任何与产品相关的参与中的外部和内部利益相关者关系。
8.了解、定义和跟踪产品性能指标。继续提供反馈以改善客户体验和绩效。
职位要求：
· At least 3+ years experience in a product management or related role. Previous experience in payments industry is highly preferred.
· Good understanding on payment technology, payment channels and industry players.
· Hands-on experience working with both business and technical teams. Experience in understanding business requirement and defining product specifications
· Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans
· Strong organisational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration
· Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. Frequent travel is required
· Ability to effectively communicate with internal and external customers
· 至少 3 年以上产品管理或相关职位经验。有支付行业经验者优先。
· 对支付技术、支付渠道和行业参与者有良好的了解。
· 具有与业务和技术团队合作的实践经验。具有了解业务需求和定义产品规格的经验
· 强大的分析能力和经过验证的数据驱动决策能力，定义和管理定性和定量研究和测量计划的能力
· 强大的组织敏锐性——能够在矩阵环境中蓬勃发展，而成功取决于高度的跨职能协作
· 积极进取的态度、愿意学习和倾听、独立工作的能力以及完成工作的强烈动力。需要经常出差
· 能够与内部和外部客户进行有效沟通