4-6K·14薪

外贸跟单（校招）

YOUR RESPONSIBILITIES WILL INCLUDE工作职责:
-To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;
-To follow up with related function depts. to ensure orders are received and processed as required by customers;
-To follow up and clear backlog orders/shipments to improve delivery performance;
-To clarify problems with customers in relation to slow payment and responsible for FGS cleaning up;
-To handle customer complaints according to company procedures and service standard;
-To understand the product quality, production site, manufacturing processes & lead-time required of different product types. 
-Able to identify the proper contacts and get support in response to enquiries /request from customers.
- To communicate with customers and vendors regarding the latest development of the products and work with Senior Customer Service to quote.
-To assist and back up other team members and provide clerical supports to Sr. CS Officer;
-To participate company-organized training on ISO9001, FSC and EHS, and follow related procedures & WI.
-To build good relationships with customers through daily work, identify and pursue to grow sales, and actively cooperate with leader to achieve selling target.
（通过日常工作与客建立良好的合作关系，主动分析潜在销售机会，促成更多订单成交以及积极配合主管完成团队的销售目标）
WHAT WE WILL BE LOOKING FOR IN YOU职位要求:
Qualification:
-College degree or above, 0~2 years experiences in manufacture industry;
-Proficient in English communication & computer operation (Windows, MS Office, etc);
-Customer and result oriented, can work under pressure;
-Quick and careful learner, can work efficiently and effectively; 
-Strong teamwork spirit;
-Speak & write effectively.